You are more than likely manufacturing all of your products in Asia, probably China, or even Mexico. Yet, your customers are in the US and Europe. Here are a few questions you should be asking yourself… What if you could bring your products to market in half the time? How do you know your product cost is really competitive? Do you even know what your total delivered cost is? How do you know you are managing your logistics and distribution optimally? How would you use your competitively advantaged operations capabilities to actually grab market share – market segment by market segment? How would you build a best-in-class cash conversion cycle – powered by exceptional free cash flow generation?
Data centers are the engine for the fastest growing mega data and information services companies in the world. Google, Microsoft, Amazon, Apple, Facebook, Yahoo… Data centers are information factories, so why don’t we manage their supply chains like product factories – where CIO’s can leverage the long standing bodies of knowledge that successful COO’s have mastered for decades?? In these content services companies, new content and services (aka new products) are being delivered every week – yet why don’t we apply the latest lean NPI approaches to this critical core process?? The other most critical core process, Sales & Operations Planning (S&OP), is non existent, with the result that they have built in >3X the capacity they need at any one point in time – just to stay off Executive Management’s radar. We go beyond the latest supply/capacity innovations of predictive DCIM to effectively integrate forecasting and demand planning process capabilities – by market segment. The results are clear: segment market share UP, free cash flow UP, and ROIC UP. (see our whitepaper entitled, DCIM 2.0/S&OP)
Take any process in your business – but especially those critical processes outside of manufacturing… usually the softer processes that never get in-depth scrutiny. Now, put the Customer first! We know how to integrate an overall customer view for your company – which brings together your current silo’d views of quality and performance. We use Value Stream Mapping to reveal the magnitude of your opportunity. This can be incredibly enlightening – but we don’t stop there! We follow up by working with you to establish the most appropriate (often new) cross-functional set of metrics to drive you swiftly along the path to competitive advantage. Let us work together with your teams – starting today!